Responding to your feedback

Members of the School of Management library team attended the Staff-Student committee meetings last week to hear your feedback on our services. We are responding to a couple of things that came up:

  • The date for book loans being extended over the Easter vacation is Tue 8th April (9am). Normal and one week loans will then be due back on Wed 7th May. Short loan and overnight loans stay the same as usual. We would urge all students to make sure they have renewed their books – they can do this online via the catalogue (http://ifinddiscover.swan.ac.uk, then “Login” top right) or at the Issue Desk. You will not be able to renew a book if it has been requested by another student.
  • We were asked about the use of Training Room 2 at the back of Level 3 in the library for teaching small groups of students which then means it is not available for use as a PC lab, often at times of high demand. We do try to avoid using this room for teaching but timetabling of classes does mean it has to be used when the smaller Training Room 3 is in use. We also have to book this room for classes over 30 – if you only see a small number of students, this may be due to students not turning up!
  • This term we have been purchasing additional copies of textbooks as far as funds allow (for example, extra copies of Slack’s Operations Management) and if we are aware of high demand. Please do let us know if you are having trouble getting hold of a book or are having difficulty placing a request for it (which you can do via the library catalogue) as we may be able to help.

If you would like to give us further feedback, the team email is: buslib@swansea.ac.uk

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